Frequently Asked Questions

Here are some frequently asked questions. If you can't find the answer you're looking for, you can contact us; We will respond as soon as possible.

What products are recognized?

Check out the complete and updated list of recognized products.

What phones are supported?

The application is currently available on iPhone (iOS 17 or higher). We are considering an Android version, but it is not yet available.

What about medical data security?

Everything is perfectly anonymous.

You are not identified, and we do not store any medical data. We only store the data necessary to improve our service.

No patient data is transmitted to MyBoxScanner.

Do I need to use a specific aesthetic medicine software?

You can use any file tracking software. Once your data is scanned, you can copy and paste it in text format. You can even customize the format you prefer.

We work with partners to directly integrate our data into the most popular aesthetic medicine software.

I can't find my favorite product, what can I do?

We work hard to support the main products commonly used in aesthetic medicine. You can check the complete and updated list of recognized products.

You can let us know that you would like to see your favorite product supported by contacting us.